Prakhar India ("we", "our", "us") respects your privacy and is committed to protecting the personal data you share with us. This policy explains how we collect, use, store, and share your information when you use our website.
1. Information We Collect
We may collect the following categories of information when you use our website or submit forms:
- Identity Data: Name, company name, job title.
- Contact Data: Mobile number, email address, office address.
- Project Data: Project location, type, size, budget, timeline, and related details you provide in enquiry forms.
- Worker Data: Name, mobile number, state, district, trade, experience, preferred location, languages, and any documents you upload (only collected through the worker registration form).
- Technical Data: IP address, browser type, device information, pages visited, time spent, and referring URLs.
2. How We Collect Information
- Direct interactions: When you fill out forms on our website (manpower request, construction quote, tender enquiry, worker registration, contact form).
- Automated technologies: As you browse our website, we may collect technical data through cookies and similar tracking technologies.
- Third parties: We may receive data from analytics providers and search engine providers.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to your enquiries and provide quotations for manpower, construction, or tender services.
- To process worker applications and match workers with suitable project opportunities.
- To improve our website, services, and customer experience.
- To comply with legal and regulatory obligations.
- To communicate with you regarding your enquiries, applications, or our services.
4. Lawful Basis for Processing
We process your personal data based on the following lawful grounds:
- Consent: When you submit a form and check the consent checkbox, you give us explicit consent to contact you regarding your enquiry.
- Legitimate interests: To respond to your business enquiries and provide our services.
- Legal obligation: To comply with applicable laws and regulations.
5. Data Sharing
We do not sell, rent, or trade your personal data. We may share your data with:
- Our employees and authorised team members who need the information to respond to your enquiry.
- Service providers who help us operate our website (e.g., hosting, analytics).
- Government or law enforcement agencies if required by law.
6. Data Retention
We retain your personal data only as long as necessary:
- Enquiry data: Retained for 3 years after the last contact, unless a longer period is required for legal or contractual purposes.
- Worker data: Retained for 2 years after the last application update, unless consent is withdrawn earlier.
- Technical data: Retained for 26 months.
7. Worker Data Protection
Worker registration data is stored separately from commercial leads and is accessible only to authorised recruitment and management personnel. Workers may request access to, correction of, or deletion of their data at any time.
8. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal requirements).
- Withdraw consent at any time.
- Lodge a complaint with the relevant data protection authority.
9. Cookies
Our website may use essential cookies for functionality and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.
10. Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
12. Changes to This Policy
We may update this policy from time to time. The updated version will be published on this page with a new "Last updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us at:
Email: yadavprakhar1305@gmail.com
Phone: 9044499111
Address: Mirzapur, Uttar Pradesh 231001
For privacy-related grievances, please visit our Grievance Contact page.